Book a Hotel with SmarterTravel FAQS
Explore frequently asked questions regarding booking a hotel. This FAQ covers a range of topics including room preferences, pricing, payments, and special requests for a seamless experience
- Why are the taxes and fees so high?
- What does "Run of House" mean?
- Credit Card Declines
- Refund and Cancellation Policy
- How to book a Hotel with SmarterTravel
- Does the price I see include taxes and fees?
- Is the payment schedule for my reservation "Pay Now" or "Pay Later"?
- Why did the hotel price change?
- Booking Wheelchair Accessible Rooms
- What does "Room Name" mean?
- Can I book multiple rooms with SmarterTravel?
- Are SmarterTravel bookings guaranteed?
- How do I know how many beds this room has, and what size?
- What does my room include?
- Can I still collect my hotel loyalty reward points?
- The hotel price changed during booking, why?
- How can I have my Special Request communicated to the hotel?
